Kubernetes Support

Put Your Entire Kubernetes Platform on Autopilot


When cloud service providers leave you stranded, we have your back

With a seasoned operations team, Kubernetes can run smoothly, but it can encounter critical issues at crucial moments.

360 Cloud Platforms is your trusted partner for Kubernetes support services, uniquely equipped to resolve K8s issues even in challenging scenarios. From addressing critical CVEs to troubleshooting Terraform, we are the platform operations backstop of choice. Our comprehensive range of curated support service plans caters to various needs, including break-fix support, holistic maintenance plans, and full managed services.

Unlike traditional cloud service providers and other major vendors that offer fragmented and constrained support, leaving you stranded when it comes to resolving issues, we go above and beyond to provide the comprehensive guidance you require. Our dedicated team ensures you never find yourself back at square one, grappling with identifying the root cause. Count on us to expertly navigate any challenges that come your way.



Environments are Different — And So Are Our Kubernetes Support Plans

At 360 Cloud Platforms, we understand that every environment is unique, and that's why we offer a range of tailored Kubernetes support plans. Whether you operate during business hours or require 24x7 assistance, our dedicated team is here to support you. We cover all Kubernetes distributions and accommodate all types of deployments. Choose from our flexible capped plans or unlimited support options to ensure your Kubernetes environment receives the precise level of assistance it needs.

Understanding Your Business for Best-in-Class Support

To deliver exceptional support, we place a strong emphasis on understanding your organization and its unique needs. We thoroughly explore key aspects such as your cloud platform usage, historical challenges, business and technology roadmap, critical support periods (e.g., upgrades, high-traffic periods), reasons behind technology choices, and platform users. This in-depth understanding allows us to tailor our support services to align with your objectives, minimize risks, and proactively optimize the platform to avoid any potential disruptions.

Seamless Integration and 24x7x365 Business Continuity

When a production outage occurs, the context in which your support provider operates becomes crucial. Our team seamlessly integrates as an extension of your platform team, bringing the right context and knowledge to swiftly resolve issues and get your production workloads back online. Moreover, we offer a robust 24x7x365 business continuity plan for your K8s platform, ensuring uninterrupted operations and timely support during critical times.

Our K8s pricing is transparent, flexible and scalable, ensuring that you only pay for the services that you need.

Kubernetes has a steep learning curve.

The operation of a distributed Kubernetes platform can present a steep learning curve. As production workloads become more complex, the responsibilities of the operations team also grow, demanding more time and effort.

Although there is no global increase in the size of operations teams, the demand for experienced operators is on the rise worldwide. This trend exposes many organizations to the risk of attrition, leaving management dependent on multiple vendors to handle critical outages promptly.

Relying on piecemeal support can lead to prolonged resolution times, and Kubernetes providers will not cover all the interconnected tooling. At 360 Cloud Platforms, our certified teams adopt a holistic approach, ensuring a comprehensive assessment, management, and support for your entire K8s production platform.

Flexible Platform Support Plans

We understand that every organization has unique requirements when it comes to Kubernetes support. That's why we offer transparent and flexible monthly plans that are designed to cater to your specific needs. As an advanced partner of major vendors, and with our extensive expertise across a wide range of tech stacks, including OSS K8s, Rancher, EKS, AKS, GKE, Tanzu, Terraform, and Istio, you can trust us as your partner of choice. Our commitment is to deliver comprehensive support, enabling you to fully leverage the capabilities of Kubernetes and accomplish your business objectives.

Our Partners

Rectangle 2318

Plans for Kubernetes Commercial Support and Kubernetes Enterprise Support

We provide expertise for both Kubernetes commercial support and Kubernetes enterprise support customers.

360 Cloud Platforms’ Kubernetes commercial support includes 24/7 access to our expert dev team, as well the latest K8s version support and more features for commercial customers.

Our Kubernetes enterprise support provides even more comprehensive coverage, with dedicated engineers, customized plans, flexible Kubernetes support pricing, and more. 


Chat with our team

If you have questions about our Kubernetes and Platform Engineering support plans and how it can help your organization, please get in touch.